Service & Repair

All repairs must be sent to our dedicated Service and Repairs centre (please see details below) prepaid. Equipment, which is repaired under warranty without charge, will be returned with normal transportation charges prepaid by Manfrotto Distribution.

Unfortunately, Gitzo Distribution cannot be held responsible for items lost in transit to or from our service facility. That responsibility lies in the hands of the shipper. Gitzo Distribution strongly recommends that any shipments be sent with a carrier that provides a tracking number, such as TNT, UPS or FedEx, or that they at least be sent insured from the carrier.

PACKAGING:
Equipment should be placed in a sturdy carton allowing for at least three inches of packing material on all sides. Damage caused by improper packing is the responsibility of the sender. Please include cover letter with details.

Gitzo Service and Parts Centre Building 105, Dunsfold Park. Cranleigh, Surrey, GU6 8TB

Tel: 01483 548883 | Fax: 01483 276804
For service enquiries please email: sales@manfrottospares.com

For spare parts please visit: https://www.gitzospares.com/

PURCHASE OF SPARE PARTS

- You can order the spare part from one of our authorized dealers in UK. Visit this page to find the nearest dealer: https://www.gitzo.com/uk-en/find-a-store/

- You can order them directly from Manfrotto, Gitzo, Broncolor and Sekonic Service and Parts Centre:

Manfrotto, Gitzo, Broncolor and Sekonic Service and Parts Centre

Building 105, Dunsfold Park.

Cranleigh, Surrey, GU6 8TB

Tel: 01483 548883 | Fax: 01483 276804

For service enquiries please email: sales@manfrottospares.com

You can order them from our partner Studio 1 in England: www.gitzospares.com.
All prices shown exclude VAT (Value Added Tax). VAT will be added to UK orders and territories (where applicable) during the checkout process. For all other destinations please note that local tax, customs duty and handling fees may apply. For full details please consult your local Customs office.